Press Release
 
May 9, 2012
Stratus and Synerway combine Server Availability and Backup Solution (...)
January 19, 2012
Jacqueline RIU call on Synerway solutions to protect their IT Infrastructure (...)
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  Some references  
 
       
  Public sector :
DGFIP (Public Finance Agency), Home Affairs Ministry, ONEMA (The French National Agency for Water and Aquatic Environments), AIFE (State Financial Computing Agency), SIEC (Academic Examination Board)…
  Retail Sector : Carrefour, Conforama, Intermarché, Point P, CFAO, FNAC, Optical Center, Jacqueline Riu, Chantelle…
  Industry :

Sovis-Saint-Gobain,Claas France, Hoya Lens France, Weir Minerals, Thuasne, Charlatte Reservoirs (Fayat Group), Dodin Campenon Bernard…
  Service Sector :

Météo France, Groupe Accueil, Caisse d’Epargne Aquitaine, , Médecins du Monde, Exponens, SMIP Financial Services, SMACL, Europassistance..

  Health Sector :

CPAM (Social Security Agencies), DRSM (Regional Medical Services Agencies), Hospitals of Laval, Etampes, Gien, Tréguier, Seclin, Saint-Junien, Clinique de la Roseraie, INSERM, ARC (Cancer Research Charity)...
  Local Government :

Departmental Chambers of Commerce and Industry for the departments of the Côtes d'Armor, Morbihan, Ile et Vilaine, Regional Chamber of Commerce for Lille, Local councils of La Baule, Créteil, Meaux, Bezons, Eaubonne, Guéret, Paris, Puy en Velay, Tulle...
 
     
  What our customers say …  
     
 
>> Jacqueline RIU
 
UBMR (Universal Bare Metal Restore) Disaster Recovery.
«This solution fits seamlessly into the Synerway package and guarantees simple and rapid recovery after a major incident. One-stop data and system restoration integrates perfectly into our Disaster Recovery Plan»
 
   M. Gilles Tostivint - IT Operations Manager  
     
 
>> CCI in the Cotes d'Armor
 
One of the reasons behind the choice of Synerway was the strength of their restoration features.
Frédéric Jacquet is the IT manager at the CCI: “It’s very straightforward to go back in time and see the exact state of a machine or application at a given moment and then easily restore required data. This time we also benefit from the Advanced Pack module for real-time protection of our MS-Exchange mail server with mailbox and E-mail level recovery”
  
   M. Frederic Jacquet - IT Manager at the CCI  
     
 
>> SMIP Financial Services
 
Delphine Pellerin concludes : "If we have shown our trust in Synerway on three occasions, it's down to the experience we had with the first two Appliances. It's also because we appreciated the quality and efficiency shown by the Synerway hotline.
A hardware problem is dealt with within 24 hours and software issues are also handled very rapidly. The experts are on top of their game. Each time, Synerway has provided us with an answer !"
  
   Mrs. Delphine Pellerin - Network and Telecoms Administrator at SMIP  
     
 
>> The Town of Vaureal
 
Regularly, restoration tests ensure the system is working as it should. «(...) Security is the cornerstone of our project», stresses Michel Sevaille before adding :«we are satisfied with the choices we have made because Synerway have proved their availability, proximity and technical expertise.»
  
   Mr. Michel Sevaille - IS and Telecoms Manager for the town of Vaureal  
     
 
>> Charity Cites du Secours Catholique
 
«“We are very confident today, given that we have been able to test the automatic restoration process on a number of occasions. The Appliance is easy to use, without risk or loss of time. We have seen a notable improvement in the level of service provided. On an economic level we can restore files in a few minutes. Hot-restoring a database in block mode is child’s play – we just need to stop the SQL service, copy and paste the database then restart the service”.
Romain Taddio sums things up: “The time saved is enormous. Now we only need one person to manage the pool of Appliances, instead of the 15 people previously in charge of the different sites. It’s a real revolution for us!”»
 
   M. Romain Taddio - IT Manager at ACSC  
     
 
>> Inéo Engineering & Systems
 
«The acquisition of their first Synerway Appliance in 2005 made for immediate and appreciable gains for INEO E&S: “At long last we no longer had to change the tapes in each server on a daily basis then move them to a safe location”, recalls Daniel Wetzel – IT manager - who, over and above the reduced number of tasks, also appreciates the simplicity and ease of use of the Synerway solution. »
  
   Mr. Daniel Wetzel - IT Manager at Ineo Engineering & Systems  
     
 
>> Météo France
 
be able to professionally and reliably back up and restore data, research, archives and observations for these sites with volumes varying from 500 GB to 2 TB. «The data backup tools and procedures in place were too heterogeneous. The use of ‘in-house’ systems or other sometimes uncertain solutions created a number of difficulties. We put out a bid for tender with a view to increasing backup and restoration system homogeneity and reliability.» Hervé Le Bras was far from sure this tender would find someone to answer the demanding set of criteria: «System uniformity and homogeneity to protect 11 remote sites, simplicity in terms of deployment and integration and a plug and play type administration which did not require the presence of a dedicated specialist on each site. We also wanted to select a company capable of deploying machines in all our sites in France and overseas whilst guaranteeing local maintenance»
  
   Mr. Hervé Lebras - Manager at Météo France National Computing Center in Toulouse  
     
 
>> Hoya Lens France
 
“The first thing to catch our eye was the simplicity and user-friendliness of the interface. The second was the possibility of being able to back up several operating systems: Windows, Linux and others. The main point being you could count on a rapid and reliable solution to restore your data in the shortest possible time, get client intranets up and running and, of course, not lose any orders!”. Christophe Groult and his team recently had to perform a real-life restoration.

“The restoration was successful and also provided us with a chance to test procedures. The Synerway hotline was a great help and very quick off the mark! Our data and environments are safe and as they were before the incident; this new disk crash had no repercussions on either production or orders. We will continue with this operational configuration with precious help from the Synerway hotline.”
 
   M. Christophe Groult - Research Manager in Louviers  
     
 
>> The Town of Créteil
 

The simplicity of the Synerbox interface and its operational rapidity were deciding factors for the town of Créteil «Added to the fact from an economic standpoint, Synerway is well positioned in the market with the added benefit of a highly simplified daily data backup management solution». The purchase of a new Synerbox DXL9000 has strengthened Julien Bonfill’s conviction that the Synerway solution is the most appropriate IS protection system for the town of Créteil. What is more, he believes the total cost of ownership (TCO) of such a solution has lived up to expectations. «There are no hidden maintenance or operating overheads, no hidden surprises, plus there is an efficient hotline for rapid assistance. What more can I say?» concludes this satisfied customer.

 
   Mr Julien Bonfill - System & Network Administrator  
     
 
>> Editions Dalloz
 

The Synerway appliance manages office applications with ease, whatever their standard or professional origins, structured or enriched documents, applications, SQL databases, Lotus mail servers and the different workstations… the two data protection schedules are much appreciated: disks which are easy to handle and tapes used for the externalisation of backups enable the restoration and return to activity in the event of a major incident or machine crash. Incremental backups are performed daily. The –now legendary- ease of appliance administration is appreciated for the fact that few people and little time are required to run everything. Contrary to the common belief that the Synerway appliance is easy to integrate, Marc Léonelli, recalls a somewhat complex integration due to an incorrect initial configuration. Philosophical as ever, he now considers that in every new partnership some adjustments and corrections are necessary: «once the solution was in place, the integration of the servers was both simple and rapid».

 
   Mr Marc Léonelli - Systems & Network Manager  
     
 
>> Tréguier hospital
 
Why Synerway and which Synerbox model?
«In 2005, we chose the Synerbox TX 120, an innovative solution presented on the Synerway stand at a trade fair. The company and its appliance were receiving favorable reviews in the specialized press. The technology was an excellent compromise between rapid restoration requirements (disk) and long-term backups (to tape). At the same time as the new medication traceability system was implemented, the number of documents to back up also increased: file server documents, database files (ORACLE, SQL, etc.), registry databases and system files, laptops in addition to Windows Servers Disaster Recovery. All in all, a future backup requirement approaching 1 to 1.5 TB.

As a result at the start of 2008, we switched to the Synerbox DXL 3000, with a RAID5 hard disk bay totalizing 2 TB, and an 8-slot backup library for LTO3 tapes. On average, we run a full backup per week, plus a daily incremental backup.

When you understand the Synerbox methodology, it is clear that its added value lies in its intuitive interface and the fact that most restorations are extremely rapid because they are performed without tapes. Implementing your chosen solution using the Synerbox is totally straightforward.»
  
   Mr Alain Delaveaud - IT manager at Tréguier hospital  
     
 
>> Southern Essonne hospital, Etampes
 
How was Synerway’s LB900 Synerbox integrated? «Very easily! We plugged the Synerbox in and after a few minor adjustments; it was up and running within the space of two hours!  Nothing in comparison to old and cumbersome systems. We chose a local supplier with sole responsibility for both hardware and software components of the Synerbox solution.»

What came next? « Due to a significantly different in-house configuration from those Synerway was used to handling, particularly the vast number of servers to backup, Synerway and IT-SIS, the certified reseller, had to apply updates necessary to their software. This was achieved rapidly and this experience demonstrated to us their reactivity, their proximity and reassuring skill levels.»
  
   Mr Dominique Rifflet - IT manager Southern Essonne hospital, Etampes  
     
 
>> French Equestrian Federation
 
« In the case of the FFE, the French Equestrian Federation, the requirements were for a flexible and cost-effective backup solution which could evolve from an initial 500 GB and increase in progressive stages to 3 TB, by the simple addition of a software key and with no modifications to the existing hardware. The Synerbox solution was installed in September 2008, and was immediately operational. We manage the system remotely and the targets set by the FFE have been more than exceeded and we only go to Lamotte Beuvron once a week to retrieve the tapes »
  
   M. Alexis Barnoux - Associate and Technical Director with IT-SIS – Certified Synerway Partner  
     
 
>> Pierre Dezarnaulds Hospital
 

«In 2006 we decided to review our data backup strategy. Our existing solution was already pushed to the limits… We went on the search for something bigger and stronger. We needed a system without inherent weaknesses or cumbersome administration procedures which could handle our growing data volume requirements. We were really looking to move away from the standard backup solutions which are so often unmanageable, dated, complex and uncertain. Backup considerations are now of the utmost strategic importance. We do not regret our choice because the Synerbox MB150 answers our needs in an entirely satisfactory manner.»

  
   M. Jean Rodier – IT manager, Pierre Dezarnaulds Hospital – Gien, France  
     
 
>> Europ Assistance
 
«We opted for the Synerbox solution because it is Oracle-certified and enables us to effectively and easily protect all our critical services. We also liked the fact that the backups are made to disk then copied to tape. This functionality makes the solution quick and easy to manage on a day-to-day basis.»
  
   M. Michel TRAMONI, Network Administrator.  
     
 
>> Groupe Accueil
 
«We were looking for a new generation backup solution that would put an end to tape-related malfunctions and reduce the time required to monitor backup processes. At the same time, we were also looking for such a solution that could be easily deployed to all our remote sites. We were impressed by the Synerbox appliance both in terms of its simplicity and innovation. This solution uses a disk-based backup and restore design to facilitate daily operation and enable us to achieve unrivalled performance on restore operations: it only takes us a few minutes to restore a file which it would have taken us half a day to restore in the past! Now we are able to administer backups on all our sites without requiring any intervention by local personnel and it takes just a few minutes to do this per site. Another plus is that it is a product that has been designed and developed in France, which is a major advantage for us in terms responsiveness and customer support.»
  
   M. Thierry FARIDIALA, Network and Systems Manager.  
     
 
>> Optical Center
 
«We chose the Synerbox backup appliance both for its ease of deployment and ease of use. We also liked the administration interface, which is very user-friendly, especially when it comes to defining backup assignments, and the restore interface, which is very straightforward. Now backups no longer take up any of our time, allowing us to concentrate our efforts on other issues such as security.»
  
   M. Brice BAUER, Manager, IT Department.  
     
 
>> Exponens
 
«We are not IT specialists so we needed an automatic backup system that does not generate any additional user tasks. We also needed a solution that would give us peace of mind and where we would be able to restore all types of files that might later prove to be essential. Since we have installed our Synerbox solution, backups and recoveries are no longer an issue! Another decisive factor in our choice was the responsiveness and professionalism of the Synerway® team. We felt that they genuinely respected small clients such as ourselves. We were finally persuaded by the price of the solution.»
  
   M. Jean-Pierre BOURGIN, Partner Accountant and Statutory Auditor at EXPONENS, as well its IT Manager.  
     
 
>> Point P
 
«We have chosen the Synerbox solution because it corresponds perfectly to our needs and was recommended to us by our partner, CAPSYNERGY. We were looking for a backup solution that would be easy-to-use, not require users to perform too many tasks and guarantee that backups are performed whatever the restrictions. To protect the data generated by our user applications and our messaging system, we perform an incremental backup of 20 GB every day followed by a total backup of the entirety of our data (100 GB) once a week, both of which are written to disk. These backups are then mirrored to tape and stored in a safe.»
  
   M. Dominique ARTOZOUL, IT Manager.  
     
 
>> AssystemBrime
 
«The personnel on our remote sites consists mainly of engineers and technicians, but there is no guarantee of there being a skilled specialist in backup procedures. Engineers are often called upon to work off-site on customer premises, which means that we cannot have one permanent contact person who is responsible for backups. In addition to this, the IT team only has seven members to manage around 2,000 users. Under such conditions, it was essential for us to find a single, straightforward solution that would be able to ensure that backups are made in any context, leaving engineers and technicians on remote sites free to perform their assigned roles by keeping required user tasks to a minimum.»
  
   M. Eric RAVELLO, Information Systems Manager.  
     
 
>> Sofremines
 
«Based on our specifications, our partner APACH DIFFUSION recommended that we try out the Synerbox appliance. The modularity of the SD models allows us to anticipate trends in the growth of our data. We were also impressed by the possibility of being able to perform almost instantaneous restores from disk and by the ease of day-to-day use. With Synerbox, we perform incremental backups of our application data every day. That is something which is reassuring not only for our users but also for the IT department itself. Without using up our network bandwidth, we can restore a critical file, even if it has been modified ten times, and still be sure of data integrity. To protect our data in the event of a major disaster, we externalize it every fortnight to a bank vault. In short, with this appliance, we can be sure that our critical data is effectively protected under all disaster scenarios and thus be sure that we have achieved our goals.»
  
   M. Laurent DUBUS, IT Manager.  
     
 
>> Sovis
 
«Like many other companies, we had had our share of backup problems. But we couldn't let it happen again. After carrying our some research and studies, we chose Synerbox because it is an all-in-one backup solution which is multi-platform, reliable and easy-to-administer, making it ideal for organizations that are short on personnel. We were also looking for a long-lasting solution at a reasonable price which wasn't going to involve any other surprise costs.»
  
   M. Laurent LE BAIL, Information Systems Manager.  
     
 
   
   
 
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