Support

support technique sav sauvegarde hotline helpdesk

Our engineers are available to answer to your enquiries related to our solutions. Please do not hesitate to contact them.

 

Hotline access:

  • 00 33 1 55 69 12 75
  • From Monday to Friday (from 9 am to 5 pm)

 

Access to the helpdesk portal via extranet connexion:

http://extranet.synerway.net/index_lg.php?lang=EN

  • To live chat online with our engineers
  • To download the updated versions of the software
  • To check the knowledge data base

In case of a major disaster, our staff is ready to intervene on site or establish an exchange, depending on the problem that occurs.