Training

Synerway has a range of backup and restoration solutions which are straightforward, reliable and easy to run. The key to your peace of mind is the mastering of the skill sets required to understand and use these solutions on a daily basis.

 

In addition to the skill sharing sessions during deployment of your Synerway solutions, we also have a series of multi-level training sessions encompassing all data protection areas from basic to advanced skills.

 

Each session is personalised and tailored to your needs, your environment and your staff.

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MULTI-LEVEL INTRA-COMPANY TRAINING SESSIONS

Whether you are an end-user, a backup/operations manager or IT manager, our training courses aim to ensure you are autonomous on our solutions.

 

The course includes some or all of these modules:

  • Installation and configuration of a physical or virtual Appliance and its client agents
  • Defining which data to protect
  • Creation and scheduling backup jobs
  • Backup and restoration principles
  • Managing storage spaces
  • Configuration and installation of application modules (data bases, mail servers, DR, CDP)
  • DRP tests for business continuity
  • Legal considerations – SLA/ROI
  • ITIL Norms

 

Close attention is paid to ensuring teams remain up-to-date on our product enhancements, updates and new releases.

 

For more details, please contact us at: formation@synerway.com